Dr. Serrano listened to my concerns, answered all my questions, and conducted a comprehensive review with the state of the art equipment right in your office.
Silvia, San Antonio, TX
I have 59 years and I have been for 15 years after menopause. In January 2013 I was looking for a doctor to give me a second opinion on a recommended hysterectomy and programmed by my regular OB / GYN . I was worried about the attitude of my doctor about surgery , no discussion of alternative surgical options , a feeling of being rushed to make a decision and the limited information provided . I turned to the Internet for information and read personal stories that just made me more fearful . With two weeks until my scheduled surgery , I found the contact information of Dr. Serrano on a church bulletin . I called on a Tuesday to explain my situation to the receptionist in the office and on Friday afternoon I was in the office of Dr. Serrano . Dr. Serrano listened to my concerns , answered all my questions, and conducted a comprehensive review with the state of the art equipment right in your office. The decision to have a hysterectomy remained , but it was to make a robot by Dr. Serrano . He explained the process da Vinci ® Robotic Surgical and benefits and provided information and websites for me to review . I felt safe with medical experience and made sure I was getting the best care. The surgery and recovery were amazing. The surgery was much less invasive (only three small incisions ) that previously recommended hysterectomy . I experienced no pain and in two weeks I was back to work and driving. I would definitely attribute the successful recovery operation and the skill and experience with robotic surgery of Dr. Serrano . His confidence and bedside manner throughout the process is comforting and reassuring. My family , colleagues and friends have been amazed with my recovery. Dr. Serrano and his staff should be commended and recognized for their professionalism, quality care, and outstanding service.